Shipping policy

Shipping Policy

Last updated: August 30, 2026

Thank you for shopping with Sniffy Online Store. We are committed to processing and delivering your orders as quickly and safely as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive shipping or tracking information, where available.
Processing times may be longer during sales, promotions, holidays, or periods of unusually high order volume.

2. Delivery Time

Estimated delivery times may vary depending on your location and the shipping method selected.

Standard Shipping: Approximately 3–7 business days
Remote or other serviceable areas: Delivery may take longer depending on the courier service and location.

Please note that delivery times are estimates and are not guaranteed. Delays caused by courier services, weather, natural events, public holidays, incorrect address information, or other circumstances beyond our control may occur.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will be subject to the terms and conditions specified at the time of the offer.

4. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow some time for the tracking information to become active after dispatch.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.

Sniffy Online Store is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or outdated address information provided by the customer.

6. Delayed or Lost Shipments

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's service and delivery network.

If your order is delayed, please contact us with your order number and tracking details so that we can assist you in checking the shipment status.

In cases where a shipment is confirmed as lost by the shipping carrier, Sniffy Online Store will review the matter and determine the appropriate resolution.

7. No Cancellation, Return, or Refund After Order Placement

Once an order has been placed and confirmed, it cannot be cancelled, returned, exchanged, or refunded, except where Sniffy Online Store determines that an exception is applicable, such as receiving an incorrect, defective, or damaged product.

Please review your order details carefully before completing your purchase.