Refund policy

Return & Refund Policy

At Sniffy Online Store, we carefully process every order to ensure a smooth shopping experience.

No Return or Refund

Once an order has been placed and confirmed, it cannot be cancelled, returned, exchanged, or refunded under any circumstances.

We strongly recommend that customers carefully review their product selection, quantity, size, color, delivery address, and other order details before placing an order.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact Sniffy Online Store within 24 hours of delivery with your order number and clear photographs or videos of the product and packaging.

Such cases will be reviewed by our team and, at our sole discretion, an appropriate resolution may be provided.

Order Placement

By placing an order with Sniffy Online Store, you acknowledge and agree to this Return & Refund Policy. Please ensure all order details are correct before completing your purchase.

For any questions regarding your order, please contact our customer support team.